1. Introduction

Welcome to FreelanceMaroc.com. These Terms and Conditions (“Terms”) govern your access to and use of our website and services.

By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

 

2. Definitions

• “User” means any individual who uses our Platform
• “Seller” means a User who offers services on the Platform
• “Buyer” means a User who purchases services on the Platform
• “Service” means any digital or physical service offered by Sellers
• “Order” means a purchase of services made through the Platform

 

3. Eligibility and Account Registration

3.1 Age Requirements

You must be at least 18 years old to use our Platform. By using our services, you represent and warrant that you meet this age requirement.

3.2 Account Registration

• You must provide accurate, complete, and current information during registration
• You are responsible for maintaining the security of your account credentials
• You may not transfer, sell, or share your account with others
• We reserve the right to suspend or terminate accounts that violate these Terms

3.3 Account Verification

We may require identity verification for certain account activities. Failure to provide requested verification may result in account limitations.

 

4. User Conduct and Prohibited Activities

4.1 Acceptable Use

Users must conduct themselves professionally and respectfully. You agree not to:

• Post false, misleading, or fraudulent content
• Harass, threaten, or discriminate against other users
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Engage in spam or unsolicited communications

4.2 Prohibited Services

The following services are not permitted on our Platform:

• Adult/sexual content or services
• Illegal activities or services
• Harmful or dangerous content
• Counterfeit or unauthorized goods
• Services that violate third-party rights

 

5. Services and Transactions

5.1 Service Listings

Sellers are responsible for:

• Accurately describing their services
• Delivering services as described
• Meeting agreed-upon deadlines
• Maintaining professional communication

5.2 Orders and Payments

• All transactions are conducted through our Platform
• Buyers must pay in full before service delivery begins
• We hold payments in escrow until service completion
• Refunds are subject to our refund policy

5.3 Service Delivery

• Sellers must deliver services within the agreed timeframe
• Buyers must provide necessary information and feedback promptly
• Both parties must communicate through our Platform messaging system

 

6. Fees and Payments

6.1 Platform Fees

• We charge a service fee on completed transactions
• Fees are clearly displayed before order confirmation
• Fee structure may be updated with advance notice

6.2 Payment Processing

• We use third-party payment processors
• Payment methods and availability may vary by location
• Users are responsible for any additional fees charged by payment providers

6.3 Taxes

Users are responsible for determining and paying applicable taxes on their transactions.

 

7. Intellectual Property

7.1 Platform Content

All content on our Platform, including logos, text, graphics, and software, is owned by us or our licensors and protected by intellectual property laws.

7.2 User Content

• Users retain ownership of content they create
• By posting content, users grant us a license to use, display, and distribute it on our Platform
• Users are responsible for ensuring they have rights to any content they post

7.3 Copyright Protection

We respect intellectual property rights and will respond to valid copyright infringement claims according to applicable law.

 

8. Disputes and Resolution

8.1 Order Disputes

We provide a dispute resolution system for transaction-related issues. Users should attempt to resolve disputes directly before involving our support team.

8.2 Resolution Process

• Users can file disputes through our resolution center
• We may mediate disputes and make binding decisions
• Our decisions are final and binding on both parties

8.3 Limitation of Liability

We act as a platform connecting buyers and sellers. We are not responsible for the quality, legality, or delivery of services.

 

9. Refunds and Cancellations

9.1 Refund Policy

• Refunds are available in specific circumstances
• Requests must be made within designated timeframes
• Each case is evaluated individually

9.2 Cancellation Rights

• Orders may be cancelled before work begins
• Cancellations after work starts are subject to our cancellation policy
• Sellers and buyers may mutually agree to cancel orders

 

10. Privacy and Data Protection

We collect and process personal information according to our Privacy Policy. By using our Platform, you consent to such processing.

 

11. Platform Availability and Modifications

11.1 Service Availability

• We strive to maintain platform availability but cannot guarantee uninterrupted service
• We may suspend services for maintenance or other reasons

11.2 Terms Modifications

• We may update these Terms with advance notice
• Continued use of the Platform constitutes acceptance of updated Terms

 

12. Account Termination

12.1 Termination Rights

We may suspend or terminate accounts for:

• Violation of these Terms
• Fraudulent or illegal activity
• Prolonged inactivity
• Other reasons at our discretion

12.2 Effect of Termination

Upon termination, your access to the Platform will cease, and any pending transactions will be handled according to our policies.

 

13. Disclaimers and Limitations

13.1 Platform Disclaimer

Our Platform is provided “as is” without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

13.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Platform.

 

14. Indemnification

Users agree to indemnify and hold us harmless from any claims, damages, or expenses arising from their use of the Platform or violation of these Terms.

 

15. Contact Information

For questions about these Terms, please contact us at:

Email: admin@freelancemaroc.com

 

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

 

17. Entire Agreement

These Terms constitute the entire agreement between you and us regarding your use of our Platform.

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By using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.